| Q. |
Are we having a Directors meeting and if so, where? |
| A. |
Yes, a Directors meeting is scheduled for Wednesday afternoon at 3:00pm. It will be held at the Expo Center in the "blue" room, or largest Education Session room. |
| Q. |
Should I be concerned that you sent me a recent email, suggesting that there is still time to get the classes and workshops that I want, when I am already registered? |
A. |
We have sent and will periodically send reminder emails and/or emails with updated information to everyone in our email database. If you have registered and received a 'confirmation of submission' email at the time you registered, you do not need to be concerned. |
| Q. |
I am not a Master Gardener or a spouse of one. I intend to pursue the certification in 2011. Can I register and attend the conference? |
A. |
Any intern may attend the conference, whether or not training is complete. |
| Q. |
We have some members who do not have computers? How can they register for the conference? |
A. |
We feel it would be best if everyone could use our online registration form. This is a much faster system and greatly reduces the possibility of errors. We would encourage those without computers to team up with someone who does who can help them register, or to go to their extension office to register using their computers. However, we know this may not always be possible. For those unable to utilize the online registration form, please contact us and we will mail a hardcopy registration form to those who need it. |
| Q. |
The online form is not allowing me to do something I do/don't want to do. What do I do? |
A. |
We designed the form anticipating what the greatest number of registrants would prefer. We are aware there will be circumstances that do not meet the "norm". If you find yourself in this situation, please contact us and we will make every effort to accommodate your special circumstances whenever possible. |
| Q. |
I did not include the opening night celebration (or tour or guest) in my paid registration. If I want to add it later, may I do so? And how? Thank you! |
A. |
You may certainly add the Opening Night Celebration (or a tour or guest) at any time prior to the March 15, 2011 deadline. Simply mail us a note including payment for the Opening Night Celebration ($29/person) or specific tour, etc. to our mailing address for payments shown on the Registration page. Be sure to include your name, county, email address and date of original registration, so that we can add it to your registration information. After March 15, 2011, please email or call us first to confirm space availability for whatever you are interested in adding. Please note that any additions will be placed according to the date added, rather than the original registration. |
| Q. |
I chose to pay by Credit Card, not PayPal. Why does the payment page and my receipt say PayPal? |
A. |
Since we are using our PayPal account for processing credit card payments, you will be seeing the PayPal system. It is similar to if you make purchases at a department store but use your MasterCard or Visa. Your credit card is processed by the department store and your receipt will show the name of the store, but you have not used the department store credit card. We have simply set up our "store" through PayPal. This was our most economical solution for enabling us to accept credit card payments for registration. |
| Q. |
When I enter my Credit Card information, I get a notice from PayPal that I have a PayPal account and should log in. I do not believe I have a PayPal account, nor do I want one. What should I do? |
A. |
The PayPal system attempts to detect existing or potential PayPal accounts by your email address or name. To avoid the use or creation of a PayPal account, be sure to click "Pay with Debit or Credit Card" on the first page of the PayPal system. After entering your Credit Card information, if you are still prompted to login, simply click "continue without logging in". (see image on Registration page - mouseover image to enlarge). Once you click to bypass the PayPal log in, you will be able to complete payment with credit card by clicking "Pay Now". You will then receive an email from PayPal on our behalf, stating that payment has been made. |
| Q. |
Where is most of the activity, Glen Rose or Granbury? |
A. |
The conference itself is being held at the Somervell County Expo Center in Glen Rose. Registration, all educational sessions, workshops, Luncheon, Banquet, vendors and Directors meeting will all be held at the Expo Center in Glen Rose. All bus tours will also leave from the Expo Center.
Our Opening Night Celebration Event Wednesday evening will be held in Granbury and our Master Gardener home tours on Friday are all out of the Granbury area. |
Q. |
Will spouses/guests be allowed to register for the conference? |
| A. |
Yes, spouses/guests of Master Gardeners, Interns or CEA's may register for the full conference or be a guest at meals or tours. |
| Q. |
What days are the conference? |
| A. |
The 2011 Conference is Wednesday, April 27-Friday, April 29, 2011. |
| Q. |
Why is the conference Wed-Friday instead of the usual Thursday - Saturday. |
| A. |
Simple economics. Our goal is to provide a unique, affordable event. Utilizing the facility during the week keeps costs down and allows us the opportunity to provide 3 days of activities. |
| Q. |
Which hotel in Glen Rose is the most recently built or renovated.. |
| A. |
Of the 5 national hotel chains listed on our website, all but the Best Western were built since 2008.
The Best Western is still very nice and as of 11/10/10, virtually booked full. (see Glen Rose lodging page) |
| Q. |
Who is the Host Hotel? |
| A. |
The location of the conference, the Somervell County Expo Center, does not have a hotel on the premises. Therefore we have not designated a "host". Glen Rose has 5 chain hotels, all within a 5 minute drive and Granbury has many more, within a 15-20 minute drive. Please see our Lodging section for more information. |
Q. |
What is the Registration Fee? |
| A. |
We are pleased to announce our Full Conference Registration fee is $155. Single day (Thursday only) is $135. |
Q. |
What is the Refund Policy? |
| A. |
Refunds for cancellations will be given, less a $25.00 fee, through April 1, 2011. After April 1, 2011, there will be no refunds. If you are unable to attend, you may substitute another individual in your place at no extra charge but you must confirm the change in writing and provide the new registrant's name. Approved refunds will be processed and mailed 4-6 weeks after the conference. |
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